1. How can I place an order?
You can place an order directly through our website. For personalized assistance or bulk/custom inquiries, you can also reach us via WhatsApp: WhatsApp.
2. What payment methods do you accept?
We currently accept UPI payments and Cash on Delivery (COD) for your convenience.
3. Can I modify or cancel my order after placing it?
Yes, order modifications or cancellations are possible. Please reach out to us at WhatsApp as soon as possible.
4. Do you offer international shipping?
At the moment, international shipping is not available through our site. If you require this service, please contact us via WhatsApp at WhatsApp.
5. How long will delivery take?
Delivery timelines depend on our courier partners and the level of customization required. Typically, orders arrive within 5–14 days. If we cannot deliver within this timeframe, you will be eligible for a full refund.
6. How can I track my order?
All our shipments are processed through Shiprocket, and you will receive a tracking link via email once your order has been dispatched.
7. Is the packaging secure?
Yes. Our products are carefully packaged with a protective inner plastic coating and an eco-friendly brown paper wrapping on the outside for durability and style.
8. What is your return/exchange policy?
Returns and exchanges are accepted if the product is damaged, defective, or if there is a mismatch in your order. Please contact us via WhatsApp at WhatsApp and we will assist you right away.
9. How do I initiate a return or replacement?
Simply get in touch with us at WhatsApp, and we’ll guide you through the process.
10. Are there charges for returns?
No, returns are free of charge if they fall under our accepted reasons (see Question 8).
11. How do I choose the right size?
Each product page includes a detailed size chart to help you select the best fit.
12. Are your products true to size?
Yes, our products are true to size. Size and fit details are also provided in the product description and images.
13. Do you restock sold-out items?
Yes, restocks are done based on demand and availability. Keep an eye on the product page for updates.
14. How can I contact customer support?
You can reach us anytime via email or directly on WhatsApp: WhatsApp.
15. What if I receive a damaged or incorrect product?
If your product arrives damaged or does not match your order, please contact us immediately through WhatsApp. We’ll make it right for you.